Telephone: 059 9132152

Supervisory Management – QQI Level 6 (6N4329)

HomeManagement DevelopmentSupervisory Management – QQI Level 6 (6N4329)

Date:        New date to be decided

Time:        9.30am to 5.00pm

Venue:     Carlow Gateway Business Centre, Athy Road, Carlow

Cost:         €395.00 per person

Contact:  059 9132152/admin@cktraining.ie

Introduction

The main purpose of this programme is to provide participants with the tools and techniques necessary to work in a supervisory management role in a wide variety of organisations by instructing them in key areas such as their roles and responsibilities, employment legislation, recruitment, performance management, data protection, operational planning and budgeting.

Module Content

Specific areas covered include:

  • Role of the Supervisor.
  • Effective Communication.
  • Building and Engaging Effective Teams.
  • Leadership Styles
  • Motivation Practices in Supervisory Management.
  • Performance Management.
  • Assertiveness and Managing Conflict.
  • Planning for Success.
  • Personal Effectiveness and Time Management.
  • Role of Delegation in Supervisory Management.
  • Review of Employment Legislation.
  • Recruitment and Selection.
  • Data Protection.
  • Budget Planning.


Learning Objectives

At the end of this 4-day training programme, participants will be able to:

  • List the roles and responsibilities of a supervisor/line manager.
  • Identify the skills required to lead and manage a team effectively.
  • Analyse the process of staff recruitment.
  • Identify the key areas of workplace legislation and best practice in staff supervision.
  • List the main provisions of the Data Protection Act.
  • Develop operations manuals for work-related procedures, including systems for records management.
  • Prepare departmental budgets, taking into account a range of potential expenses such as labour and material costs, insurances and contingency.
  • Identify best practices in the ongoung training and development of their staff.

Proposed Methodology:

A participative and interactive training approach will be followed throughout the programme. In tandem with a number of exercises (both individual and group), participants will be encouraged to discuss topics and share their own experiences. The programme will be evaluated informally during the course of the programme and by a formal questionnaire at its conclusion.